Good communication is based on conversations. Therefore, it is natural that internal communication encourages more dialogue


The first law of nature is self-preservation. If this is an acceptable statement of fact, it goes without saying that in the workplace, employees will be more interested in information that relates to the security of their jobs.


Anxiety about job security will generally lead employees to want to have information regularly about their company’s competitive edge vis-à-vis known competitors. Most   employees have a sincere interest in the company’s competitive position and long-range outlook. They want to know the company’s product lines and how they compete with other products in the open market. They need this information to be able to talk intelligently with people outside the company. This gives them a sense of identity and pride.

Chief executives must not only transmit information that employees seek, but they must also transmit certain information that employees may not be consciously seeking. A good leader has the larger perspective that enables him use his initiative in setting forth those facts and interpretations that strengthens the team spirit. Therefore, the leader must anticipate the wishes of the employees by providing information that improves their working relations with the management.

A good understanding between labour leaders and management continues to be most “wished-for” development. It is still far from realization. The reason is the ever-widening communication gap between management and employees. A better communication, based on sharing of meaningful information by both parties, is what is lacking in most organizations and the only possible “foot-in-the-door” to a fair labour relations.


It is not distance that keeps people apart but lack of communication

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