Developing excellent communication skills is absolutely essential to effective leadership. The leader must be able to share knowledge and ideas to transmit a sense of urgency, and enthusiasm to others. If a leader can’t get a message across clearly and motivate others to act on it, then having a message doesn’t even matter.
- Gilbert Amelio
No matter what job you have in life, your success will be determined 5% by your academic credentials, 15% by your professional experiences, and 80% by your communication skills.
To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others. When it comes to business, you don’t need to learn a new language; you just need to manage a communication tool. In many ways, effective communication begins with mutual respect, communication that inspires and encourages others to do their best.
Management is the art of managing important resources especially humans. The most effective way to manage people is through effective communication. Poor communication style can cause communication problems especially when there is no feedback or feedforward communication. Worth mentioning is the fact that the biggest communication problem is we do not listen to understand; we listen to reply and miscommunication is the root of almost every problem. The shortest word in English language that contains the letters ‘abcdef’ is feedback. Managers should not forget that feedback is one of the essential elements of good communication. It is the fundamental right of everyone in an organization to inform and be informed. It is amazing how little people (Junior and senior staff) know about things that are happening around them because they were not properly communicated. Communication is vital and will continue to be vital. People should be informed about what’s happening in and around them.
Communication must be HOT; that is Honest, Open and Two way
- Dan Oswald